How do you know?
Concourse is a consulting and analysis service that examines behavioural signals before, during, and after audience experiences. We turn those patterns into practical evidence of what audiences actually did, what their behaviour revealed, and which moments had the greatest impact.
Leaders and teams invest heavily in moments designed to move people.
But too often, they judge their return on experience with incomplete evidence: surveys, impressions, anecdotes, attendance, or broad engagement estimates.
Concourse closes the gap between investment and evidence, enabling better decisions about what to repeat, what to change, and where to invest next.
Learn what your audience data could revealAudience Behaviour Intelligence
For organizations that need to understand whether their audience experiences are working ... and why.
Concourse can help answer questions like:
Which moments
changed audience behaviour?
Which moments
created the strongest
response?
Where did attention,
energy, or momentum
change?
What did audience
behaviour reveal about
interest, hesitation,
or drop-off?
What should be
repeated, refined,
or reimagined to
improve ROE?
Our work applies across audience settings, including:
Events
Executive
presentations
Podcasts
Conferences
Sports
Campaigns
Investor
relations
Founded by Liam Scott
Concourse was founded by Liam Scott, bringing together 25+ years in audience experience, executive communications, event strategy, and behavioural interpretation.
Engagement is interpretation.
Behaviour is evidence.”